“There are various strategies for complexity reduction. On the one hand, there are consultants who say: I will help you through the Lumascape jungle. Others are providers like SAP, Adobe or Salesforce, who say: I integrate the systems technically in a cloud-based solution. The third strategy is to focus on a few platforms like Google or Facebook.”
– Dörner, K. and Heinemann, F. in an interview with Schütz, V.: “Intransparent pricing models are megaout”, in: HORIZONT (No. 27/2016, 07.07.2016), p. 34.