“For us, small, agile units are the key to preserving the entrepreneurial spirit and continuing our high growth. These units have the necessary autonomy to decide for themselves and do what they believe is best for Zalando – of course, based on a common strategy and a set of performance indicators that must be met.”
– Rubin Ritter, Zalando Co-CEO: “We trust each other blindly – Zalando Co-CEO Rubin Ritter explains how the online retailer is managed. And how he wants to fend off Amazon’s attack.”, in: Manager Magazine, May 2017